Mendelberg Food Technologies Ltd. (“we”, “the Company”) respects the privacy of users of the website www.mendelberg.com (“the Website”). This document explains what data we collect, how we use it, with whom we may share it, and what rights you have as a user.

By accessing, browsing, or using the Website, you agree to the policy detailed below.

1. Who We Are / Contact Information

Company Name: Mendelberg Food Technologies Ltd.

Address: 15 Tzavei Hanahal St., Emek Hefer Industrial Park, Israel

Phone: +972-4-8343440

Fax: +972-4-8521515

Email: office@mendelberg.com

2. Information We Collect

2.1  Information Provided by the User

Details entered in the Contact Us form – full name, phone number, email address, and the content of the inquiry.

Additional details that may be provided in the future if orders or registrations through the Website become available.

2.2  Information Collected Automatically

When you visit the Website, we may collect technical information such as: IP address, browser type, operating system, pages visited, access times, and cookies data.

2.3  Cookies

The Website may use cookies for essential functionality, saving user preferences, analyzing traffic, and improving user experience. You can block or delete cookies through your browser settings, but some features of the Website may not function properly as a result.

3. Purposes of Use

By accessing, browsing, or using the Website, you agree to the policy detailed below.

We may use the information collected for the following purposes:

Responding to inquiries submitted through the Contact Us form

Improving user experience on the Website

Analyzing usage and traffic (statistics)

Securing the Website and preventing misuse

Sending updates or communications only if consent has been provided

4. Sharing Information with Third Parties

Information may be shared with external service providers (hosting, maintenance, email services, analytics providers) or with authorized authorities, only to the extent required and in accordance with the law.

5. Data Retention

Personal information will be retained for as long as necessary to fulfill the purposes for which it was collected or as required by law. Inquiries submitted through the Contact Us form will be stored for a limited period and then deleted, unless a legal or business need requires longer retention.

6. User Rights

In accordance with the Israeli Privacy Protection Law (including Amendment 13):

The right to access information stored about you

The right to request correction or deletion of information

The right to object to data processing

The right to restrict processing or request data portability

To exercise your rights, you may contact us using the contact details above.

7. Data Security

The Company takes reasonable and customary measures to protect users’ personal data, including encryption, access controls, and other security mechanisms. However, absolute protection cannot be guaranteed.

8. Accessibility Statement

Alongside this Privacy Policy, the Website includes an Accessibility Statement page, describing the adjustments made to ensure accessibility of services on the Website.

9. Minors

This Website is intended for all audiences; however, the Company does not knowingly collect personal information from minors.

10. Changes to this Policy

The Company reserves the right to update this Privacy Policy from time to time. Material changes will be published on the Website and will take effect upon publication. Continued use of the Website after such publication constitutes acceptance of the updated policy.